When you have been to the dentist, you will initially have to pay the entire bill yourself. Then you transfer the bill to us. You can so this in two ways.
- You can upload it to your private profile at Dansk Tandforsikring.
- You can ask your dentist to send it electronically. They can do so if they use ‘DentalSuite’, meaning that you do not have to do anything yourself.
If you upload the bill yourself, you must do the following:
- On our website, log in under ‘my DTF’ using NemID or with your CPR number and password. You can attach your bill under the ‘Upload bill’ tab – please note that the document must not contain any code. It is important that you only upload your own bills under your private profile, otherwise the bills will be registered under the wrong person.
Once the bill has been uploaded, you do not have to do anything else.
We calculate the claims payment according to the terms and conditions of your insurance policy. If you are entitled to reimbursement, it will be paid to your NemKonto. Claims handling times vary, but once the bill is processed, reimbursements will be paid on the following Monday or Tuesday.